Consuy's AI assists your support team by suggesting solutions, surfacing insights, and learning from every interaction, so tickets get resolved faster.
When a ticket arrives, Consuy's AI doesn't just route it. It pulls from your entire ecosystem to suggest the right answer.
Desk, Assets, and Knowledge work together seamlessly, with AI as the thread that ties them all.
AI-Powered Helpdesk
Users chat with Consuy in the portal, AI auto-triages tickets and gathers information, then suggests solutions to your agents, connected to Knowledge and Assets for full context.
Learn moreSmart Asset Management
Track and manage every asset in your organization. When a ticket is about a device, license, or resource, AI automatically pulls the relevant asset details.
Learn moreIntelligent Knowledge Base
Build a living knowledge base that AI uses to answer questions. How-tos, troubleshooting guides, and FAQs, surfaced automatically when your agents need them.
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